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First of all, here at Gratowin, we always strive to treat all our customers fairly and in accordance with the established company rules and terms and conditions. After reviewing your initial refund request made back Durante July 2022, i can see that our colleagues responded to you immediately and explained why your refund request could not be accomodated.
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Игроки несут ответственность за то, чтобы они полностью понимали и соблюдали законы и правила азартных игр в своей стране или юрисдикции.
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Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past. Submitted: 10 Mar 2022
You can then use the gaming platform, but some restrictions will exist. For example, you can withdraw funds from GratoWin online casino once you complete the KYC procedure. You can do this by going to the Upload Documents tab.
You can also use the callback feature or send an email with details about the issue that you need to be resolved.
The player from Italy is dissatisfied with the withdrawal process. The player later confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.
The player from Italy is experiencing difficulties completing verification of his account. The issue was resolved, the player received his funds.
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Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly Sopra the past. Submitted: 06 Apr 2020